Vigilia is a structured collaboration platform that connects healthcare providers with manufacturers to streamline how product issues are reported, tracked, and resolved.

Built for the realities of healthcare and life sciences

  • One platform to report, track, and act on product issues

  • Standardized across manufacturers and product types

  • Designed to support post-market surveillance workflows

  • Structured to improve visibility without adding administrative burden

From fragmented communication → structured collaboration

  • Captured consistently

  • Communicated clearly

  • Tracked through resolution

  • Visible to the right stakeholders at the right time

What is Vigilia?

Why Vigilia exists

In real-world hospital settings, product issue reporting can become fragmented quickly. Different manufacturers often require different forms, channels, or follow-up paths. This creates administrative burden and limited visibility into what is pending, acknowledged, or resolved.

What Vigilia helps do

Vigilia helps hospitals report issues in a structured way, maintain communication history, track follow-up, and create a stronger operational foundation for issue coordination across teams, products, and manufacturers.